We understand it can be frustrating when you can't log in to your Investing.com account. Let's explore the common reasons why this might be happening and what you can check. Access to your account may be restricted for several reasons:

1. Incorrect Login Credentials

This is a common reason for login issues. Please carefully check the following:

• Email and Password: Ensure you are entering your email and password correctly.
• Typing Accuracy:
  • Case Sensitivity: Make sure you are using the correct uppercase (CAPITAL) and lowercase letters for your password. Check if your Caps Lock key is accidentally on.
  • Keyboard Language: Verify that your keyboard is not set to a different language, which might change the characters you are typing.

2. Incomplete Phone/Email Verification

For security reasons, all Investing.com users are required to verify their phone number or email address during the sign-up process.

• If you entered your personal details incorrectly during sign-up, you might not have received the security code needed for verification.
• In such cases, the system may automatically suspend the account until verification is successfully completed.

3. Your Account is Not Active (Deactivated)

If your account has been deactivated, the system will not accept your login credentials, even if they are entered correctly.

4. Your Account is Suspended by Forum Moderators

Your account may be suspended by our forum moderators if there has been a violation of our Comment Guidelines. These guidelines are in place to ensure our forums remain a clean, respectful, and productive environment for all users.

Investing.com Comment Guidelines:

We encourage you to use comments to engage with users, share your perspective, and ask questions of authors and each other. However, in order to maintain the high level of discourse we've all come to value and expect, please keep the following criteria in mind:

• Enrich the conversation: Stay focused and on track. Only post material that's relevant to the topic being discussed.
• Be respectful: Even negative opinions can be framed positively and diplomatically.
• Use standard writing style: Include punctuation and upper and lower cases.
• NOTE: Spam and/or promotional messages and links within a comment will be removed.
• Avoid profanity, slander, or personal attacks directed at an author or another user.
• Don't Monopolize the Conversation: We appreciate passion and conviction, but we also believe strongly in giving everyone a chance to air their thoughts. Therefore, in addition to civil interaction, we expect commenters to offer their opinions succinctly and thoughtfully, but not so repeatedly that others are annoyed or offended. If we receive complaints about individuals who take over a thread or forum, we reserve the right to ban them from the site, without recourse.
• Only English comments will be allowed.
• Perpetrators of spam or abuse will be deleted from the site and prohibited from future registration at Investing.com's discretion.