Keeping your contact information up-to-date is essential for maintaining seamless access to your Investing.com account and receiving important notifications about your investments and account activity.
Unlike other profile information that can be modified directly through your account settings, email addresses and phone numbers require additional verification steps to ensure the security of your account.
How to Request a Change to Your Email Address or Phone Number
To change your email address or phone number on your Investing.com account, you'll need to contact our support team directly. This process helps us verify your identity and ensure that your account remains secure throughout the update process.
Steps to Request a Contact Information Change:
- Contact our support team - Use the support link provided on our website to submit your request
- Submit your new contact information - Clearly state your current information and the new email address or phone number you wish to use
Why Contact Support Is Required
While Investing.com allows you to update many profile elements directly through your account settings page, email addresses and phone numbers require additional security measures. This helps protect your account from unauthorized access and ensures that important account notifications reach you reliably.
Other Profile Information You Can Update Yourself
While waiting for your email or phone number change request to be processed, you may wish to review other aspects of your profile. Through your account settings, you can update several other personal details including:
- Profile picture
- Password
- Email notification preferences
- Trading plan information
Maintaining Your Account Security
Keeping your contact information current is an important part of maintaining your account security. We recommend regularly reviewing your account details to ensure everything is up-to-date.
If you have any other questions about managing your Investing.com account, our support team is always available to assist you with personalized guidance for your specific situation.
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